Software Solutions

Clio       

Clio is a web-based interlibrary loan application and software solution.

• • Journal Articles:
    • Clio Use at Colorado State University-Pueblo, Journal of Interlibrary Loan, Document Delivery & Information Supply, 2003
    • ClioWeb, ClioRequest, and Clio Database: Enhancing Patron and Staff Satisfaction, Journal of Interlibrary Loan, Document Delivery & Information Supply, 2008

CrossLink       

The IDS Network’s CrossLink “s a middleware server-based solution that allows for discovery and availability lookups across multiple cataloging systems and provides a connection between the borrowing and lending libraries’ resource sharing systems, regardless of which types they are.”

• • Videos:
    • NWILL 2024: PR12: CrossLink: ISO 18626 Request Brokering, presented by Mark Sullivan, Executive Director of IDS Project, at Northwest Interlibrary Loan & Resource Sharing Conference 2024
    • CrossLink: Resource Sharing System, presented by Mark Sullivan, Executive Director of IDS Project, at Southeastern Resource Sharing Conference 2024
    • Beyond the Walled Garden: Alma, ReShare, CrossLink and Interoperable Resource Sharing provides an overview of how CrossLink can be used in action

DOCLINE       

DOCLINE® is the National Library of Medicine’s (NLM) interlibrary loan (ILL) request routing system.

• Videos:
  • NLM offers many helpful videos here (under “Tutorials”).
    • Borrowing video
    • Lending video
• Documentation:
  • NLM offers many helpful training documents here (under “Resources for DOCLINE libraries).
    • Best Practices document
  • The DOCLINE Knowledge Base provides a variety of useful articles.

ILLiad       

ILLiad is a popular and powerful resource sharing solution developed by Atlas Systems and licensed by OCLC.

• Videos:
  • Atlas Systems hosts a vast array of useful training videos at Atlas Training: ILLiad. Some videos require an account and others do not.
• Documentation:
  • Atlas Systems also hosts a wealth of written documentation about ILLiad.
  • A comprehensive directory of ILLiad Addons can be found here.

RapidILL       

“RapidILL was designed by librarians, for librarians! It brings speed, simplicity and savings to resource sharing. With RapidILL, lending turnaround times for digital assets are less than 12 hours, library costs are slashed, and users enjoy an outstanding 95% request fulfillment rate.”

• Videos:
  • An introductory video to RapidILL.
  • Borrowing video
  • Lending video
• Documentation:
  • Ex Libris hosts a variety of documentation regarding RapidILL

Rapido       

“Ex Libris Rapido workflows automate the borrowing and lending processes, simplifying the staff’s management of a high volume of requests. For library users, the Rapido platform provides a central location where they can find the materials they need and obtain those materials quickly through a frictionless experience.”

• Videos:
  • Introduction to Rapido by Ex Libris
  • Making the Switch: Memorial University’s Experience with Rapido and RapidILL an hour presentation outlining one library’s experience with implementing Rapido
• Documentation:
  • California State University hosts many great tips and tricks for using Rapido
  • Ex Libris hosts the Rapido Knowledge Center which provides ample resources for Rapido users

RSCVD/TALARIA       

“RSCVD is an international resource sharing (RS) service based in a community of volunteer librarians whose objective is helping libraries to ensure universal and equitable access to information. They use the open source software purpose-designed TALARIA. RSCVD’s mission is to ensure equal access to information, particularly during times of crisis, through a high-quality, open, free, and collaborative document supply service.”

• Videos:
  • Designing TALARIA outlines the development of the TALARIA software
  • Beyond Borders, Beyond Basics: the Value of International Resource Sharing discusses the value of international ILL. The end of the presentation includes information about RSCVD.
• Documentation:
  • RSCVD’s FAQ page offers useful information.
  • The TALARIA User Manual can be found here.

ReShare       

“The ReShare Community is a group of libraries, consortia, information organizations, and developers, with both commercial and non-commercial interests, who came together in 2018 to create Project ReShare – an open approach to library resource sharing systems.”

• Videos:
  • ReShare’s Presentations page offers a variety of helpful videos 
  • ReShare: The Future of Library Resource Sharing provides an introduction to ReShare
  • ReShare: Beta testing, documenting, deploying as an early implementation, presented by Krista Higham & Scott Anderson, Millersville University at NWILL, September 1, 2021
  • ReShare Product Demo Videos and Demo Sites
• Documentation:
  • The History of ReShare walks through its development
  • The ReShare User Manual offers useful information
  • Information about integrating ReShare with other systems can be found here

Tipasa       

“Tipasa® is a cloud-based interlibrary loan (ILL) management system that simplifies resource sharing complexities with an easy-to-use interface for ILL staff and a straightforward experience for library users.”

• Videos:
  • CLC ILL Interest Group TIPASA Overview Q&A provides an overview of what Tipasa can do
• Documentation:
  • OCLC hosts a wealth of information about Tipasa here

Worldshare ILL       

“A cloud-based service, WorldShare Interlibrary Loan automates your interlibrary borrowing and lending processes through the largest resource sharing network in the world. It saves your staff time while ensuring fast delivery of items to the people who need them.”

• Videos:
  • A playlist of videos about Worldshare ILL created by OCLC can be found here
  • Additional relevant playlists can be located here
• Documentation:
  • OCLC’s Support Center has a hub for all things Worldshare ILL

Tips for choosing software       

There are a variety of resources available to assist the community in determining what system will work best for them.

• Videos:
  • Understanding ILL Systems and Interactions, presented by Miriam Wnuk, Stacy Brunner, and Heather Black, at Northwest Interlibrary Loan & Resource Sharing Conference 2020
• Publications:
  • The Boston Library Consortium published the Evaluation Criteria for Resource Sharing Software report in September 2025